A non-returnable deposit of 25% of the course total shall be paid upon acceptance of our written quotation to secure a candidates placement, with the balance being due no later than the day of course commencement. If a candidate fails to clear balance payments, assessment papers will be held in the training centre and not processed through the certification process until all outstanding balances are paid. It is our company policy that no refund of course fees will be given after course commencement.
Gaswise reserve the right to cancel or amend course dates without prior notification, however, we will endeavour to give a minimum of 48 hours notice wherever possible. Candidates who wish to cancel of amend a booking must do so in writing giving a minimum of 28 days notice, Cancellations notified after this time will incur an administration fee of 50% of the course fee. Candidates who do not attend a pre-booked course for whatever reasons will incur a cancellation fee of £100.
Gaswise will supply candidates with all the necessary tools and literature required to complete the booked courses. These materials must not be removed from the training centre without prior written authorisation from the centre manager. Training is not a pre-requisite for assessment.
Gaswise (Training & Assessment) Ltd is committed to its equal opportunities policy and aims to ensure that no candidate/operative of staff member be treated less favourably than any other. Our full equal opportunities statement is available at any time upon request. Candidates who consider themselves to have special needs or requirements must declare their requirements at time of booking.
Gaswise (Training & Assessment) Ltd accepts no responsibility for loss or damage to your personal property or vehicle whilst attending the training centre. Candidates will be held responsible for any damage, repair or replacements costs to Gaswise company property which may be caused as a direct result of mis-use or unreasonable behaviour.
Any personal information supplied by you will be held in the strictest confidence. All Gaswise employees are bound by a strict confidential agreement.